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Customer Service Representative/Sales – GBT/NTW (Ness City)


Status: Full Time/Non-Exempt

Location: GBT Service Area, KS

This position supports the company’s customer service philosophy that sets us apart from our competition by providing our customers with local and genuine personal service, we will work alongside our customers to find the best solution available to fit their needs. We pledge to provide the finest services to our customers and strive for continuous daily innovation to remain competitive in an age of perpetual technology.

Position Description:

Position Description: Committed to providing outstanding service to all customers. You are the company’s voice and will use exceptional empathy, encouragement, and care as well as product expertise to ensure all customers feel valued and get the services they need. Your job is not only to gain new customers, but also to care for and provide service to existing customers. You enjoy finding innovative solutions for customer issues and making sure all clients have an unmatchable experience with GBT.



Network Engineer/Network-IT Supervisor

Position Description: Reporting to the Director of Operations, the Network Engineer Supervisor, will be responsible for oversight of the planning, design, and installation of the software and hardware for GBT’s internal and external telecommunications and
networking systems. Works closely with all department managers to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the services offered by GBT. Develops strategic plans for services and contributes to the overall engineering and GBT strategic plans. Direct the creation of the annual budget in order to recommend major improvements to central office equipment, initiate, recommend, and purchasing of tools and supplies as well as monitoring to ensure expenditures are managed according to the annual plans. Ensures all Network and Systems Administrator
personnel understand industry standards, safety procedures, and preventative maintenance operations of communications and data equipment installations.