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Fiber Internet for the City of St. John

GBT is excited to announce you will be receiving an upgrade in services in the very near future! GBT is investing over $1 million to replace the coaxial infrastructure currently used to provide Internet, Streaming TV, and Voice services with state-of-the-art Fiber Optics. As a current customer of GBT, we thank you for your loyalty and want to inform you of our Fiber Project!

Beginning immediately, you will notice technicians from GBT, along with Trans-Tel, a telecommunications subcontractor of GBT, constructing and hanging Fiber Optics throughout St. John. The initial phase will involve crews hanging Fiber Optic mainline from pole to pole, which typically is in the alleyways. GBT expects this process to take approximately 3 months to complete.

Once the Fiber Optic mainline has been completed, GBT crews will then hang aerial Fiber drops to each home. These Fiber drops will be running parallel and connected to your home at the same location where your coaxial drop is located today. Once the Fiber drops are in place, a GBT representative will contact you to schedule a time we can convert your home’s services over to Fiber. We anticipate starting Fiber installs to your home as soon as June.

Why should you be excited about getting Fiber to your home? Today, Fiber is the best and most reliable infrastructure in the world to deliver communication services. Many have heard of 5G as an Internet advancement; we like to call Fiber to the Home 10G! With Fiber, you don’t have to worry about signal loss, and the network is future proof, meaning the infrastructure will be good for decades to come. It also offers increased bandwidth capacity with speeds up to 1000Mbps also known as a GIG, and our Internet speeds will be symmetrical, meaning the same download and upload speeds. When we switch you over to Fiber, GBT will automatically upgrade your upload speed at no additional cost!

We are ecstatic about bringing Fiber to your home and hope you are too! You don’t need to do anything at this moment, but if you have questions, you can email us at customerservice@gbtlive.com, call 620.377.5555, or visit your local St. John store at 602 N US Hwy 281, which is now open Monday-Friday from 8:00 am to 5:00 pm, and closed for lunch from 1:00-2:00 pm. GBT—bringing the best user experience to our customers through reliable, state-of-the-art communication services!


What's the big deal about Fiber?

Fiber optics today is the best type of technology to provide Internet service. Fiber is a buzzword for those that do not have it but also the most expensive way to provide service. Fiber is the best because it can deliver very fast synchronous download and upload speeds and is the most reliable. Fiber is also the best when it comes to latency, which is the time it takes to send information.  When it comes to latency, the lower the number the better, and typically fiber can produce latency at 17 milliseconds (ms) or quicker.  Fiber is typically a dedicated connection to every home or business and does not have its bandwidth shared between other subscribers within a service group.

Will I have to pay for construction if I want fiber at my house?

Fiber will be brought to each primary premise free of charge. In the Staking phase, GBT representatives will reach out to each owner to discuss fiber placement.

What Internet plans will be offered?

Fiber allows you to have exceptional upload and download speeds. At this time, the plans and offerings will be announced as we get begin the construction phase.

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Fiber Internet for Larned

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